Shipping Policy

Last updated: September 2026

At Brinkoo, we want your order to arrive safely and as quickly as possible. Below you’ll find everything you need to know about our order processing and delivery times.

Order Processing

All orders are carefully prepared and processed within 2 business days after payment has been confirmed.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information whenever tracking is available.

Delivery Time

Estimated delivery time:

Please note that delivery times are estimates and may vary depending on the destination country, local carrier, customs procedures, or other circumstances outside of our control.

Shipping Destinations

We ship to customers across Europe. Available destinations and shipping options are displayed during checkout.

Tracking Your Order

If tracking is available for your shipment, you will receive the tracking information by email once your order has been dispatched.

Please allow some time for the tracking information to become active after shipment.

Delays

While we do our best to ensure timely delivery, occasional delays may occur due to circumstances beyond our control, including:

• Customs processing
• Local postal or courier delays
• Public holidays
• Severe weather conditions
• Incorrect or incomplete delivery information

If your order has not arrived within the estimated delivery window, please contact our customer support team so we can assist you.

Incorrect Shipping Information

Please make sure your shipping address is correct and complete before placing your order.

Brinkoo is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided at checkout.

Contact Us

If you have any questions about your order or shipping, please contact us at:

contact@brinkookids.com

We’ll be happy to help.